Tag: customer experience

The Roadmap to Becoming a Digital Enterprise

The Roadmap to Becoming a Digital Enterprise

What is a Digital Enterprise? A digital enterprise is a business that has fully integrated digital tools and technologies across all aspects of its operations, from ideation to realization to utilization. Integrating digital tools and technologies enables your enterprise to...

Madhuram Gupta October 24, 2023
Customers Build Modern Apps with Couchbase and Capella: Q4 FY23 Momentum

Customers Build Modern Apps with Couchbase and Capella: Q4 FY23 Momentum

As we wrapped up our fourth quarter and fiscal year 2023, we’re proud of all that we accomplished – especially the rapid progress we made with Capella, our fully managed cloud DBaaS. Everyday we come to work excited to enable...

Madhuram Gupta March 23, 2023
From FinServ to HealthTech: Why These 7 Enterprises Chose Couchbase

From FinServ to HealthTech: Why These 7 Enterprises Chose Couchbase

From the moment we wake up, we create data. As we go about our day, as our hearts beat, even as we fall asleep, we keep on creating more data. To create data is a fundamental part of the human...

Madhuram Gupta September 27, 2021
Couchbase in Telecom:  MegaFon, Russia

Couchbase in Telecom: MegaFon, Russia

Egor Kovalchuk is a deployment manager in MegaFon, one of the largest telecommunication companies in Russia.  His career in telecom spans more than a decade.  Egor’s team is in charge of developing, integrating, and monitoring multiple business systems and applications...

Madhuram Gupta March 28, 2019
Using Google Artificial Intelligence Services in Couchbase N1QL

Using Google Artificial Intelligence Services in Couchbase N1QL

“If you’re not using deep learning, you should be.” – Jeff Dean, Google Fellow. Google has started out with a mission to empower everything and everyone with Artificial Intelligence (A.I.).  It has open-sourced Tensorflow and supporting libraries to enable developers...

Madhuram Gupta February 10, 2018
The Value of Customer Feedback

The Value of Customer Feedback

A couple weeks ago, our company came together in Paris, as we will do again later this month in the Silicon Valley, for our user conference called Connect.  During our conferences, we spend time talking to current and prospective customers...

Madhuram Gupta October 12, 2017
Is digital innovation facing a data dilemma? Part Two: what’s behind the data crisis?

Is digital innovation facing a data dilemma? Part Two: what’s behind the data crisis?

In a previous post, I wrote about the first lesson of Couchbase’s Data Dilemma research – that, despite businesses having clear ambitions to radically improve new customer experiences and engagement, those ambitions aren’t being met. Today we’re going to look...

Madhuram Gupta August 16, 2017
Engaging for growth: Introducing the industry’s first Engagement Database

Engaging for growth: Introducing the industry’s first Engagement Database

Today at Couchbase, we tread a new path by carving out a new category of database: the Engagement Database. What is an Engagement Database, you ask me – a guy steeped in the technology side of the business? It’s something...

Madhuram Gupta May 23, 2017