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Maccabi - Transforming the patient experience using Couchbase

Maccabi is the second-largest healthcare maintenance operator (HMO) in Israel, covering over 2.3 million beneficiaries (26% of market share). It operates both as an insurer of its members and as their care provider. It is a community-based healthcare provider that provides most of the care in the community. Maccabi leverages Couchbase for performance at scale, integrated caching, and mobile.

About Maccabi

2.3 million

customers managing healthcare through a single app

0

tempo de inatividade para milhares de conexões diárias

60%

improvement in user ratings

Desafios

    • Overcome over thirty years of technical debt, diversified databases from different generations
    • Mainframe maintenance was hindering the ability to keep up with growing demands
    • The legacy application consistently experienced slowdowns and offline periods, especially during high demand periods

Resultados

    • Consolidated data across multiple systems into one easy to query database for mobile users
    • 2.3 million customers manage their healthcare via a single mobile app
    • Ongoing 1,000 concurrent connections during daytime with zero slowdowns or offline periods have led to a 60% improvement in user ratings
We wanted a solution that seamlessly works across server and mobile, and that the developers could use without lots of retraining. None of the other solutions came even close to Couchbase’s broad enterprise capabilities.

Aviram Agmon CTO, Maccabi Health Care

Maccabai logo Setor

Maccabai logo Caso de uso

Maccabai logo Produto

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NoSQL para o setor de saúde

Leading healthcare providers rely on Couchbase to provide always-available, on-demand experiences.

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Maccabi Healthcare

Learn how Maccabi leverages Couchbase to continually innovate and provide the best healthcare to its customers.

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Catalog & Inventory Management

Deliver relevant healthcare content and real-time product and service availability.

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Servidor Couchbase

A modern cloud-native distributed database that fuses the greatest strengths of relational and NoSQL into one platform.

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Couchbase Mobile

Develop mobile applications that are extremely fast and reliable, even where no internet exists, maximizing business uptime.

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Cliente 360

Build enterprise-grade healthcare solutions that deliver an accurate, real-time view of patients and staff across all channels and devices.

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