< Back to customer page

Resilient and scalable with consistent 500 millisecond response times from Couchbase.

Leading utility company PG&E has more than 16 million customers and 20,000 employees. To work effectively over a huge geographic area, the company needs to provide PG&E gas and electric power inspectors in the field with real-time data, such as customer account information, utility infrastructure maps, and safety information. With Couchbase, the company can connect its teams with this data, whether they’re offline or online, while improving service and lowering the cost of field visits. Cross datacenter replication (XDCR) adds resiliency, ensuring workers can depend on the application to be available when they arrive at the job site.

About PG&E

20,000

employees

16 million

customers

70,000+

square mile service area

For us to set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, lit ‘em up, balanced the load, and instantly we were resilient

Robert Lawrence Product Owner of Digital Catalysts Platforms, PG&E

Maccabai logo Use case

  • User profile store

Maccabai logo Key Features

Start building exceptional customer experience today.